We welcome all return/exchanges on eligible products and orders 30 days of the delivery date of your order. The returned product(s) must be in new condition and include original packaging. After the 30 day period, no returns/exchanges are accepted.
All About Vibe products are 100% made-on-demand (each product is manufactured at the time of the order). Custom products are not eligible for a return or exchange at anytime
Customer will be responsible for shipping costs of the returned item/s. Shipping costs are non-refundable.
If a product needs to be exchanged or returned for refund, please send us an email to and send your item to: 100 N Fairway Dr. Unit 116, Vernon Hills, Illinois USA 60061.